The map below depicts the most recent cities in the United States where Suddenlink users have reported problems and outages. If you are experiencing problems with Suddenlink, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Suddenlink users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Suddenlink:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Suddenlink?
1.81 out of 5 7,913 ratings
Thank you!
Suddenlink provides digital cable television, high-speed Internet, voice services, and home security/automation systems that support the information, communication and entertainment demands of its residential customers.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 20 |
| Houston, TX | 9 |
| Pittsburgh, PA | 8 |
| Charlotte, NC | 7 |
| Phoenix, AZ | 7 |
| Washington, D.C., DC | 5 |
| Allen, TX | 5 |
| Bossier City, LA | 5 |
| New Orleans, LA | 5 |
| Logan, WV | 4 |
| New Bern, NC | 4 |
| Raleigh, NC | 4 |
| Austin, TX | 4 |
| San Antonio, TX | 4 |
| Cabot, AR | 3 |
| Schertz, TX | 3 |
| Reno, NV | 3 |
| Indianapolis, IN | 3 |
| Sacramento, CA | 3 |
| Pflugerville, TX | 3 |
| Saint Albans, WV | 3 |
| Pasadena, CA | 3 |
| Lafayette, LA | 3 |
| Mammoth Lakes, CA | 2 |
| St. Louis, MO | 2 |
| Oklahoma City, OK | 2 |
| Las Vegas, NV | 2 |
| Charleston, WV | 2 |
| Tulsa, OK | 2 |
| Cashion, AZ | 2 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Suddenlink Issues Reports
Latest outage, problems and issue reports in social media:
Pat Schaub (@PatSchaub) reported .@OptimumHelp Im trying to reset my old Suddenlink email password so I can delete old emails. I have tried everything I can, and the AI help is useless.
- COjr (@COjr75) reported
.@Suddenlink So, the tech who never called to say he wasn’t coming, making us wait for hours, wrote saying the reason was the “pandemic” ow that’s everyone’s excuse for screwing up!! Doesn’t cut it now.
- Ken Hinxman (@KenHinxman) reported
@Suddenlink almost 12 hours of downtime with no eta given in our Texas neighborhood, that’s over a full workday for those of us who work from home lost with no explanation or compensation. This is wholly unacceptable for a service provider in a post-Covid world where many wfh.
- Ken Hinxman (@KenHinxman) reported
@suddenlink internet came back up last night after a 12 hour outage, now 12 hours later its down again... so... completely unable to work since I work from home, great service... 1/5 stars.
- Tarla (@TarlaRosten) reported
suddenlink is down again! suddenlink went down at September 28, 2022 at 12:10AM in Prosper. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible.suddenlinkhelp
- Stephen (@Scuba0220) reported
@optimum I live in Greenville, NC which y’all took over @Suddenlink and service is still just as bad along with customer support.
- TrueBluePATRIOT (@TweetBackPAC) reported
@AzRuralSchools Brand? Whatever Optimum aka Suddenlink aka Altice calls itself, it is one of the worst companies ever. Churning consumers to impress the stock analysts fattening the company up for sale. All the while cutting jobs, slashing service and ripping off customers.Next.
- TimoBerner (@dmiller69216) reported
@junkbondinvest I think he takes it out at $5-$6 based on Altice Europe take out. Whatever happened to that $20b Suddenlink acquisition rumor? If that was real then ATUS definitely worth more than debt, but acquisition price never really made sense to me.
- HardcoreAmericanDude (@HardcoreAmeric2) reported
@optimum I wouldn’t use your worthless *** company if you paid me every dime that Suddenlink stole from me over the years for the ****** *** service annnnnddd you offered me another 10 years free service while paying me…
- jupie (@buullets) reported
Suddenlink has bout made me **** myself today y’all I tell u. I am pissed
- THE R E A L E S T (@thelastslimee) reported
@Suddenlink fix yo **** before i come into headquarters and fix all yall stupid asses
- toni! (@tonishark_uwu2) reported
@TarlaRosten Same, I live in the prosper area. Just got home from work, was excited to play some games with friends online. Too bad Suddenlink can’t keep their connection up.
- Dom (@DarthVad3r77) reported
@Suddenlink you should be ashamed of yourselves for giving out such horrible internet I got home at 7am and it’s currently 8:30am and my internet has came on and went out at least 20 times. I would like to get what ******** I’m paying for! And not this ****.
- Jay (@J4YdeSun) reported
@Suddenlink @optimum so this is the 3rd morning in a row my inet service has been down. The past 2 days it comes back after 8am pst. Is there maintenance goin on, a power supply bad? Any info would be good.
- Clash (@07Clash) reported
Has anyone else been having really bad issues with @Suddenlink / @optimum these last couple weeks
Advertisem*nt
Advertisem*nt
Advertisem*nt
