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The latest reports from users having issues in Paterson come from postal codes 07501 and 07503.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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Please let us know what issue you are experiencing with Optimum:
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Problems in the last 24 hours in Paterson, New Jersey
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Paterson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (56%)
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TV (19%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Paterson, Passaic County, New Jersey
The most recent Optimum outage reports came from the following cities:Hackensack, Secaucus, East Orange, Queens, Newark, Belleville, Verona, Hoboken, Florham Park, Westwood, Franklin Lakes, Ramsey, Dumont, Leonia and East Newark.
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| City | Problem Type | Report Time |
|---|---|---|
 Hackensack | Phone | |
| Secaucus | Total Blackout | |
| East Orange | ||
| Queens | Internet | |
| Newark | Internet | |
| Hackensack | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Optimum Issues Reports Near Paterson, New Jersey
Latest outage, problems and issue reports in Paterson and nearby locations:
- Matt Garville (@ddust102) reported fromHoboken, New Jersey
@nicole1121 @optimum @OptimumHelp @Andy @Bethenny Mine is down too :/
- Gerard (@TDLI_UD) reported fromQueens, New York
I swear, @optimum is strictly in the business of ******* their customers They can’t get a commercial internet and phone service set up to save their life. The sales rep is not going to be happy when I see him. *********
- Betti Ortega (@bettiO) reported fromHoboken, New Jersey
@AlticeUSA your @optimum service is down. Nothing is working and your customer service just disconnected my call. Expensive, bad service #enough
- Rhenotha (@rhenotha) reported fromNewark, New Jersey
And when I want to actually watch cable tv @optimum is giving me this error message. Can't watch DVR cant watch on demand. I called customer service didn't have any answers and tech support came out and said it's just a glitch. Hasn't worked all day! 😡😡
- dave (@Run_DMP) reported fromEast Rutherford, New Jersey
@optimum you service is complete trash. Switched from Fios to Optimum about a year ago and all it’s been is problems. Pay for “fast” internet that I am not even receiving. What an absolute joke.
- Gerard (@TDLI_UD) reported fromQueens, New York
@optimum has got to be the worst cable service out there, and @OptimumHelp is absolutely useless
- Sait Handal (@SaitHandal) reported fromNorth Bergen, New Jersey
@EBROINTHEAM @HOT97 @LAURASTYLEZ @Rosenbergradio I got a email from optimum when I share my Wi-Fi with the Neighbor stating we have detected an illegal device and will cancel your services. At that point I cut him off. Just an FYI.
- Ashley Siegel (@AshleySiegs) reported fromHoboken, New Jersey
Dear @optimumhelp apparently all of Hoboken has no internet. Help.
- Gerard (@TDLI_UD) reported fromQueens, New York
@NYCosmos @optimum @WestfieldSS I’m still waiting for resolution on an issue with my internet service for 3 months
- John Jay (@jjaneczk) reported fromManhattan, New York
@OptimumHelp I really appreciate the terrible customer service I received today from Jorge and his colleague and the inability to refund me.@verizonfios let’s sign me up
- Karen in NJ (@Karen8280) reported fromButler, New Jersey
I hope #TheBachelorette #thementellall is on demand in full. @optimum's DVR service failed. I got an ISE 800 error all night due to the weather and it only recorded 6 minutes but says it recorded all. Nothing recorded last night, even missed @wwe #RAWReunion. @OptimumHelp
- Tyler Mitchell (@BigRed2832) reported fromManhattan, New York
@megchristensen @optimum We were watching the Ted Bundy movie on Netflix and he was accused of killing these women, and then the internet went out and now we’ll never know if he did it or not. Sad.
- The Three eyed Paloma 🕊 (@Peteyyff) reported fromUnion City, New Jersey
@OptimumHelp this is getting really old with my internet cutting out I pay a ton for this crap to function.
- jayelgee1 🌊 (@jayelgee1) reported fromHillsdale Manor, New Jersey
@OptimumHelp Suddenly my Starz and Starz on demand thinks I'm not subscribed. Starz is part of my package. Help, please!
- Rick1 (@RickTrautmann1) reported fromEmerson, New Jersey
@Whatevah_Amy @OptimumHelp And their channels are sh*t. I hate that company
- Leigh Diacont (@Leighladi) reported fromHoboken, New Jersey
Ours is down too @tom_rose10 ! Now @ChadDiacont and I will actually have to speak to each other... @optimum is reminding me that I’m the last living millennial who still has cable #cordcutting
- arlette (@arletteg21) reported fromTotowa, New Jersey
@OptimumHelp the automatic system is not working, my dvr is not working
- Cheryl Parisi Sorg (@cheryl_sorg) reported fromButler, New Jersey
You suck @optimumHad an appointment today. A tech was supposed to be here between 5pm-8pm. Finally get customer service and they tell me the tech said we canceled and wanted to reschedule. Liar!!!!!! Waited 3 damn hours!!!! Now I have a time slot between 10am - 8pm tomorrow. 😡
- Gerard (@TDLI_UD) reported fromQueens, New York
Once again @optimum @OptimumHelp has ****** me. You ******* scumbags better get your god damn act together Stop ******* with me and do your ******* jobs you pieces of sh*t
- Robert Graber (@RobertInNJ) reported fromLittle Falls, New Jersey
@OptimumHelp Day after day after day ... change router change modem lose service in my own house
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- Jagerllama (@Jagerllama) reported
Should prob tag @optimum on this also.SUDDENLINK... OPTIMUMdon't matter what you call it, same bullsh*t service. For what I pay, **** should work ALWAYS. DO BETTER. 😠😡😠
- Helen Kennedy 🌻 (@HelenKennedy) reported
@SandiBeach07 @lisaboike @OptimumHelp I feel bad because most of the individual people I’ve talked up there have been very helpful (not all!) but their voice mail system is a nightmare, they can’t explain why they can’t fix this over the phone, and that text system needs to be nuked from orbit.
- ModernGypsy (@ModernGypsy) reported
@DfreshThe @optimum @GreenvilleNC I feel like this is important information to make known because until then optimum told us the ETA was 11 AM and the problem was currently being worked on by technicians, which was apparently not true.
- TimeToWatch (@WhatsMyLime) reported
@optimumbusiness @optimum and you **** us with how much you charge us for #internet @internetdevon Maybe Devon can help us..were poor I am
- bill ahearn (@billahearn3) reported
@OptimumHelp @Peej4262 How about just making your "service " robust enough to deliver what you promise (and what we pay for)?
- TheRealDfresh (@DfreshThe) reported
@optimum @GreenvilleNC Working 2 jobs from home isn’t possible without internet. Reliability is key. Here to hoping you fix it, it’s only my livelihood..
- Nu_Merick (@Nu_Merick) reported
Internet still down.... dang @optimum even my patience has its limits 😭
- Leo Rodriguez (@___leorodriguez) reported
@optimum the worst service i have ever had
- Joe Giblin (@JoeGiblin) reported
@HelenKennedy @OptimumHelp Their service is terrible..expect more of this 🙄
- TheRealDfresh (@DfreshThe) reported
@ModernGypsy @optimum @GreenvilleNC I was down from around 7am until 12pm est. I drove around looking for a technician as well. I didn’t see any. Service had been restored, but yeah I figured even though the automated system said they were working on it… it shouldn’t have taken 5 hrs.
