We do our best to address bugs on Tumblr as quickly as possible, but some problems take longer to fix. To make troubleshooting easier for our users, we’ll keep this list updated with the most common ongoing issues.
If you think you’re experiencing a bug, check for it on the list below. If your problem is mentioned here, we’re already aware of it, and our engineering team is on the case!
You can follow our Changes blog to receive updates about bug fixes on Tumblr.
Navigation
- Platform-Wide Issues
- Editor Issues
- iOS Issues
- Android Issues
- Purchase-Related Issues
- Communities
Platform-Wide Issues
Ghost notifications in Inbox / Incorrect ask inbox count
If you see notifications for unread messages or asks but there’s nothing there when you click to view them, it’s likely that you’ve received messages or asks from terminated, deleted, or spam accounts. This issue can also cause the number of notifications to be mismatched with the actual number of new messages.
Ghost notifications in Activity
If you’ve received a notification from a terminated, deleted, or spam account, you might see a notification appear next to the Activity tab, even though the notification isn’t visible. This issue can also cause the number of notifications to be mismatched with the actual number of visible notifications.
Spambots following accounts
Please make sure you report spam blogs to us directly so we can handle the issue as quickly as possible.
Incorrect number of notes on a post
If the number of notes doesn’t match up with the number of users listed, this is caused by notes from suspended or spam users.
Incorrect tag count on Archive pages
We’re troubleshooting a bug that can sometimes cause an incorrect tag count to appear on Archive pages.
Vimeo embeds
Vimeo embeds may sometimes appear broken, or with a message that says “There’s nothing here.”
Tag search doesn’t display older results
We’re aware of some issues with pagination in tag search, where all results may occasionally not be displayed.
Unfollowing and refollowing a user
You may notice a user’s posts disappear from your feed if you unfollow and refollow them.
Unable to reply/comment on posts
If you’re unable to leave replies on any posts, or your replies immediately disappear after commenting, this is a known issue that is impacting some accounts, and we’ll need to fix it for you. Please reach out to our support team for help.
Problems with at.tumblr.com links
Links beginning with at.tumblr.com can’t be opened in the mobile apps. If you click one of these links in the app, it will open in your web browser instead. If this is happening on your own post, you can edit the post and update the link to reference the regular Tumblr permalink instead.
Ads causing unexpected pop-ups or redirects
We’re troubleshooting an issue that is causing some ads on Tumblr to open a pop-up or browser window without you having interacted with the ad. We understand how disruptive this is, and we’re doing everything we can to get this resolved ASAP.
Backdated Posts
We are aware of several issues with backdated posts.
Editor Issues
Tag auto-completion in the editor
You might see old or irrelevant tags be suggested, or tags you frequently use are not suggested.
Adding a link doesn’t make it clickable
In the meantime, you can edit the link to add the URL, which will make it clickable.
When saving a post, the last few characters in the paragraph are unformatted
This appears to happen randomly – we are researching exactly why.
iOS Issues
Queueing posts from Likes stops loading Likes
In the iOS app, queuing posts from Likes will eventually exhaust the Likes feed. We are currently investigating the issue. As a temporary workaround, navigating away from Likes and back to Likes will populate your Likes feed.
Messages Notification Bubble Missing
In the iOS app, we’re aware that the notification bubble no longer appears at bottom of the screen for messages, and we’re working on a fix.
Reblogging a liked post brings you back to the top
We’re aware of an issue where reblogging a post in your Likes will cause the page to jump back to the top, losing your place.
Long-pressing a tag doesn’t work for in-blog search
If you long-press a tag on a post, then select the option to search within that blog, you may see there are no results, when there are actually results that should be displayed.
Android Issues
Ads with auto-playing audio
We are aware of ads auto-playing audio in the Android app, sometimes quite loudly, and are working on a fix!
Problems with in-blog search
Compared to when you search on the web, you may see different results for tag searches when searching within your blog.
Using foldable devices
Changing the orientation on a foldable device may cause your dashboard to refresh.
Copying links for private posts
This option is missing in the Android app, but you can grab these links by accessing Tumblr in a mobile web browser.
Purchase-Related Issues
iOS Premium Renewals
Some Premium renewals are not going though. Pleasecontact Support if that has happened to you.
Purchased badge not appearing on account
We’re working to prevent this from happening, but if you experience this, please reach out to our support team for help.
Blog appears like you’re logged out
Depending on your browser’s cookie-related features, settings or extensions (i.e. not allowing cross-site cookies), your blog may appear like you’re logged out if you are using a custom domain.
Communities
Notifications can’t be cleared
We’re working on resolving an issue where communities notification badges are sticking around even after you’re already viewed the associated posts.
